Web Guide

DATE
February 17 (Tue) - 20 (Fri), 2026
VENUE
Tokyo Big Sight

Aiello Voice Assistant (AVA)

  • Tablets, Smartphones, Telephones
  • Communication Systems
  • Hotel Information
  • Technology (Video / Music Contents) Others
  • RPA and AI Solutions (Chatbots, Translation, Multilingual Support, AI Agents, etc.)
  • Technology (Robot / AI / RPA) Others
  • Technology (Meal Service related) Others
  • Target Sector

    Hospitality, hotel, resort, ryokan, villa and service properties.

  • Usage Scenes(Usage/Recipies)

    Guest service, front desk reception, task management, marketing promotion, ads, FAQ, IoT control, telephony and in-room dining and shopping.

  • Specialities,Sales point

    An all-in-one smart device
    Aiello Voice Assistant integrates telephony systems, IoT control, Bluetooth speaker, alarm clock and digital signage. Deduct the number of hardware and cables placed in your properties, reduce integration efforts, and save CAPEX.

    Multilingual service
    With the technology of multi-lingual NLP AI, AVA is able to speak Japanese, English, Chinese, Korean and Thai, and answer every question and execute commands for the guests all over the world 24/7.

    Actionable insight
    AVA digs out your guests’ hidden needs from the interactions, providing business insights for optimizing market strategies.

    Full flexibility
    Maximize synergy effects with AVA, which is compatible with major PMS, TMS, PABX, RCU, IOT and various systems in the hospitality ecosystem. Easily sync with room status, automate task management, and more.

  • Countries of Trade

    JAPAN : Both direct and indirect transactions are acceptable

    TAIWAN : Both direct and indirect transactions are acceptable

    SINGAPORE : Both direct and indirect transactions are acceptable

    VIET NAM : Both direct and indirect transactions are acceptable

    THAILAND : Both direct and indirect transactions are acceptable

    INDONESIA : Both direct and indirect transactions are acceptable

    MALAYSIA : Both direct and indirect transactions are acceptable

    AUSTRALIA : Both direct and indirect transactions are acceptable

    U.S.A. : Both direct and indirect transactions are acceptable

Size / capacity Dimensions (W×H×D): 74.59×78.04×145.1 (mm)
Catalog PDF file

Aiello

https://aiello.ai/jp/home-jp/
  • Japan exhibitors
  • Exportable
  • HCJ 2026
  • Hotel Systems / Management Tools / Store Management
  • Booth number W4-F42
Exhibited products 🚀 The 6 Powerful Solutions Powering “Aiello One”:

📞 AI Call Agent: 24/7 automated handling of internal and external calls. Free your front desk from "the phone that never stops ringing."

💻Knowledge Management System (KMS) – Organizes scattered files in just 5 minutes, turning them into a reliable AI-powered knowledge base. One source of truth for hotel information.

📱 GuestWeb: A web-based guest service—no app required. Guests can complete orders and requests smartly from their own smartphones via a simple QR code.

🗣️ AVT (Aiello Voice Translate): Voice translation designed for face-to-face front desk interactions. Deliver smooth service that transcends language barriers.

🎙️ AVA (Aiello Voice Assistant): Our multi-functional AI active in over 20,000 rooms worldwide. It handles voice commands for IoT room controls, local sightseeing info, and service requests.

⚙️ TMS Pro (Task Management System): Real-time task conversion for all the requests above. Integrated with a dedicated staff app, it is proven to boost productivity by 1.68 FTE (Full-Time Equivalent).