Blue Pin(HK) Limited

- Small to medium-sized hotels seeking portable front desk solutions
- Boutique and lifestyle hotels emphasizing design and guest experience
- Properties hosting temporary events or pop-up accommodations
- Hotels needing flexible check-in/check-out points (e.g., lobby, lounge, festival venues)
- Operators prioritizing mobility, non-contact service, and modern aesthetics

- Mobile Front Desk
Staff can carry the device to guests in the lobby, lounge, or even outdoor areas.
- Event & Festival Check-In
Portable design allows quick guest registration at temporary venues.
- Express Service for Business Travelers
Fast check-in/check-out with key card issuance and payment handling.
- Guest Information Access
Provides hotel info, local guides, and even entertainment features like a music player.
- Backup Front Desk
Acts as a secondary check-in station during peak times or system downtime.

- Slim & Portable Design
Lightweight (5.5kg) and compact, easy to move and set up anywhere.
- Full Front Desk Functions
Supports check-in, check-out, key card encoding, payment processing, and ID scanning.
- High Performance Hardware
Android 11 OS, octa-core CPU, 12.4-inch touchscreen, 128GB storage, 6GB RAM.
- Connectivity & Flexibility
Wi-Fi enabled, USB-C power input, optional stand for fixed installation.
- Battery Powered
30,000mAh battery supports up to 6 hours of operation without external power.
- Customization Available
Adaptable to hotel branding and specific operational needs.
- Modern Guest Experience
Combines practical hotel functions with lifestyle features (e.g., festival music player).

- Hotels aiming to enhance guest relations while maintaining efficient front desk operations
- Properties that want staff-assisted but streamlined check-in/check-out processes
- Facilities with high volumes of international guests requiring quick identity verification and key issuance
- Hotels prioritizing modern, mobile solutions that empower staff to serve guests anywhere in the property

- Reception Desk Enhancement
Staff use tablets to assist guests with check-in, check-out, and key pickup directly at the desk.
- Mobile Guest Service
Reception team can move around the lobby or guest areas, providing service on the spot.
- Peak Time Support
Tablets act as supplementary check-in stations to reduce congestion during busy hours.
- Personalized Guest Interaction
Staff can combine efficient digital processes with personal assistance, strengthening guest relationships.
- Flexible Operations
Ideal for hotels that want to balance automation with human touch.

- Guest-Centric Design
Positions reception staff at the center of guest relations, enhancing service quality.
- Streamlined Tablet-Based Operations
Enables seamless check-in, check-out, and key pickup with just a few taps.
- NFC Technology Integration
Generates room keys quickly and securely via mobile tablets.
- Mobility & Flexibility
Staff can deliver services anywhere within the facility, improving responsiveness.
- Certified EVA-Ready
Recognized by the Singapore Tourism Board, ensuring compliance and reliability.
- Improved Guest Experience
Combines efficiency with personal interaction, leading to higher satisfaction

The floor-standing kiosk terminal enables automated check-in and check-out, as well as room key issuance, available 24/7 all year round. It is compatible with major PMS, payment systems, and key management systems.

- Late-Night / Early-Morning Check-In & Check-Out
Even during hours with limited front desk staff, guests can complete check-in and check-out on their own, reducing waiting times and ensuring 24/7 availability.
- Smooth Reception for International Guests
The multilingual touch panel supports English, Chinese, Korean, Thai, and more. Passport scanners enable automated identity verification.
- Fast Stays for Business Travelers
Guests with limited time can bypass the front desk, instantly check in, and receive their room key. Check-out is also automated, including receipt delivery.
- Reducing Congestion During Peak Times
When check-in peaks in the evening or during holiday check-outs, kiosks help disperse front desk traffic, improving guest satisfaction.
- Meeting Contactless Needs
In response to heightened hygiene awareness post-COVID, guests can complete all procedures without face-to-face interaction. Integrated payment terminals enable cashless transactions.
- For Long-Stay and Repeat Guests
PMS integration allows the use of membership data and past stay records for a smoother, personalized check-in experience.

1. Core Functions
- Automated Check-In/Check-Out
Guests can complete their accommodation procedures independently, available 24/7 all year round.
- Room Key Issuance
Keys are dispensed smoothly and contactlessly via card reader and dispenser.
- Multilingual Support
Supports Japanese, English, and other major languages, ensuring ease of use for international guests.
- Identity Verification
Equipped with a passport scanner to accurately capture guest information.
2. System Integration
- Integration with Major PMS
Reservation data is automatically reflected, streamlining check-in operations.
- Payment System Compatibility
Works seamlessly with credit card and cashless payment terminals.
- Key System Integration
Automates room key issuance, reducing front desk workload.
3. Operational Benefits
- Labor Cost Reduction
Replaces late-night and early-morning front desk operations with automated service.
- Congestion Relief
Shortens waiting times during peak check-in periods.
- Contactless Operation
Meets heightened hygiene demands post-COVID with safe, non-face-to-face procedures.
- Flexibility
Available in both floor-standing and counter-mounted models, adaptable to hotel layouts.

- Medium to large hotel chains
- Lodging facilities seeking front desk efficiency
- Urban hotels with a high volume of international guests and business travelers
- Properties prioritizing contactless and cashless operations
- Hotels aiming to strengthen loyalty programs and upselling opportunities

- Late-Night / Early-Morning Check-In & Check-Out
Guests can complete procedures automatically even when staff availability is limited.
- Reception for International Guests
Multilingual support and passport scanning enable smooth identity verification.
- Short Stays for Business Travelers
Guests can instantly check in and receive room keys without passing through the front desk; check-out and receipt delivery are also automated.
- Reducing Congestion During Peak Times
Kiosks help disperse traffic during busy check-in periods, minimizing wait times.
- Meeting Contactless Needs
Post-COVID hygiene demands are addressed with safe, self-service and cashless payment options.
- Loyalty Program Utilization
PMS integration allows use of membership data and past stay records for seamless check-in.

- A “New Front Desk” Available 24/7
Fully automated check-in, check-out, and room key issuance.
- Integration with Major Systems
Seamless connectivity with PMS, payment systems, and key systems.
- Multilingual & Identity Verification Features
Passport/ID scanning ensures smooth service for international guests.
- Upselling Capabilities
Promote add-on services and loyalty programs during check-in.
- Operational Benefits
Reduce labor costs, improve guest satisfaction, and ensure safe contactless operations.
- Certified Performance
EVA Ready certification by the Singapore Tourism Board