Web Guide

DATE
February 17 (Tue) - 20 (Fri), 2026
VENUE
Tokyo Big Sight

Aiello Task Management System Pro (TMS Pro)

  • Human Resources Systems, Shift Management Systems, Staffing Systems
  • Technology (System) Others
  • RPA and AI Solutions (Chatbots, Translation, Multilingual Support, AI Agents, etc.)
  • Technology (Robot / AI / RPA) Others
  • Target Sector

    Hospitality, hotel, resort, ryokan, villa and service properties.

  • Usage Scenes(Usage/Recipies)

    Task management, operational automation, communication and business intelligent.

  • Specialities,Sales point

    An analytic and insightful platform
    TMS Pro collects data from various touchpoints to record and analyze guest requests and internal operational tasks, gradually evolving into a dedicated big data library for your property and management team. Its data-driven dashboard provides real-time visual insights, enabling you to understand customer behavior and optimize operational efficiency.

    Highly customizable for every property
    The platform allows you to create tailored workflows, ensuring seamless alignment with your operational processes while enhancing team management efficiency.

    Flexible mobility and streamlined communication
    Available on both desktop and mobile apps, TMS Pro offers flexible mobility and ensures that no tasks are overlooked. By consolidating all requests and updating in real time, your team can easily keep track of task statuses anytime and anywhere.

  • Countries of Trade

    JAPAN : Both direct and indirect transactions are acceptable

    TAIWAN : Both direct and indirect transactions are acceptable

    SINGAPORE : Both direct and indirect transactions are acceptable

    MALAYSIA : Both direct and indirect transactions are acceptable

    VIET NAM : Both direct and indirect transactions are acceptable

    THAILAND : Both direct and indirect transactions are acceptable

    INDONESIA : Both direct and indirect transactions are acceptable

    U.S.A. : Both direct and indirect transactions are acceptable

    AUSTRALIA : Both direct and indirect transactions are acceptable

Aiello

https://aiello.ai/jp/home-jp/
  • Japan exhibitors
  • Exportable
  • HCJ 2026
  • Hotel Systems / Management Tools / Store Management
  • Booth number W4-F42
Exhibited products 🚀 The 6 Powerful Solutions Powering “Aiello One”:

📞 AI Call Agent: 24/7 automated handling of internal and external calls. Free your front desk from "the phone that never stops ringing."

💻Knowledge Management System (KMS) – Organizes scattered files in just 5 minutes, turning them into a reliable AI-powered knowledge base. One source of truth for hotel information.

📱 GuestWeb: A web-based guest service—no app required. Guests can complete orders and requests smartly from their own smartphones via a simple QR code.

🗣️ AVT (Aiello Voice Translate): Voice translation designed for face-to-face front desk interactions. Deliver smooth service that transcends language barriers.

🎙️ AVA (Aiello Voice Assistant): Our multi-functional AI active in over 20,000 rooms worldwide. It handles voice commands for IoT room controls, local sightseeing info, and service requests.

⚙️ TMS Pro (Task Management System): Real-time task conversion for all the requests above. Integrated with a dedicated staff app, it is proven to boost productivity by 1.68 FTE (Full-Time Equivalent).