MujInn – PMS with Self Check-In

Designed for accommodation providers facing labor shortages and rising personnel costs—including hotels, ryokan, simplified lodging facilities, and vacation rentals—our solution supports a wide range of properties, from vacation rentals, simplified lodging, ryokan, condominium hotels, and small-scale hotels to mid-sized and large-scale hotels.

It delivers strong value for properties aiming for fully unmanned operations (such as glamping facilities, container hotels, condominium hotels, and business hotels), as well as for facilities prioritizing labor-saving operations (including mid-sized to large hotels and resort hotels). By reducing or eliminating front desk staffing, enabling nighttime and multilingual support, and improving operational efficiency with minimal staff, it significantly streamlines daily operations.

In addition to property owners, the solution can be utilized by hotel operating companies, multi-property operators, management outsourcing companies, and hospitality consultants. It flexibly supports phased implementation for new openings, renovations, and efficiency improvements across multiple facilities.

After completing a reservation, guests can check in using their own smartphones or a tablet installed at the property.
Based on pre-registered reservation and guest information, the system enables a smooth check-in process while minimizing face-to-face interactions at the front desk.

After check-in, the system functions as a PMS, centrally managing reservation data, sales information, stay status, and housekeeping operations.
By integrating with smart locks, smart key boxes, and payment systems, it enables fully unmanned or labor-saving operations.

The system is effective during late-night or early-morning hours when on-site staffing is difficult, as well as in situations requiring multilingual support for international guests.
Check-out can also be completed without face-to-face interaction, improving guest convenience while significantly reducing the operational burden on staff.

・Self check-in and check-out using smartphones or on-site tablets
・Automatic room assignment
・Centralized management of reservations and guest information via PMS functionality
・Revenue management for room service, meals, accommodation taxes, parking fees, and more
・Room indicators, housekeeping management, and room status control
・Customer management with CTI integration support
・Multi-payment support, including integration with cash recyclers and cash collection machines
・24/7/365 call center support
・AI-powered concierge services
・Integration with smart locks and smart key boxes
・Labor-saving key management through integration with access control systems
・Multilingual support for international guests
・Cloud-based system enabling centralized management of multiple properties
・Flexible system configuration allowing phased implementation of unmanned and labor-saving operations

JAPAN ： Both direct and indirect transactions are acceptable

VIET NAM ： Both direct and indirect transactions are acceptable

THAILAND ： Both direct and indirect transactions are acceptable

TAIWAN ： Both direct and indirect transactions are acceptable

KOREA ： Both direct and indirect transactions are acceptable