Web Guide

DATE
February 17 (Tue) - 20 (Fri), 2026
VENUE
Tokyo Big Sight

Fancrew

https://www.fancrew.co.jp/
  • Japan Sauna & Spa EXPO
  • Booth number W1-N23,W1-N26,W1-Q25
  • Japan exhibitors
  • Exportable

【Stop just surveying. Start improving.】
At the Fancrew CR booth, experience the CX Management SaaS that gives a voice to the "Silent Customer"—those who leave unsatisfied without saying a word. We quantify this hidden feedback to derive actionable improvements that directly drive revenue growth.
See it in Action:
We will unveil live demos of the dashboards actually used by leading companies. Our experts will show you how to cut through the noise of vast customer data to pinpoint exactly "what to prioritize" for maximum impact.
Discover the secrets to building a facility that customers choose time and again—whether in spas, hotels, leisure, or dining. Don't miss this opportunity to experience the future of facility management.

• Visualize the "Churn Risk":
Our patented logic quantifies vague customer dissatisfaction, revealing the true reasons behind the silent decision to "never come back."
• Clarify Improvement Priorities:
Eliminate the guesswork. We show you exactly what to fix—and in what order—to maximize sales performance.
• Minimize Frontline Burden:
Drive repeat business with an efficient PDCA cycle that respects your staff’s time and reduces operational load.

Country / Region JAPAN
Exhibited products • Fancrew CR | In-Store Experience Analytics
Visualize the real customer experience.
• Fancrew MR | Consumer Market Intelligence
Understand the hidden consumer needs.
• Fancrew ICR | Sales Conversion Accelerator
Maximize your contract win rates.