AirHost

Hotel Systems / Management Tools / Store Management
Booth number W3-K25

Japan exhibitors
Exportable

Overcome Staff Shortages with Self Check-In/Out + Generative AI!

We propose a new form of hotel DX that delivers maximum results even with a minimal team.

The guest-facing app AirHost ONE consolidates everything into one main menu: check-in/check-out, advance meal time reservations, optional sales and tour bookings, local tourism information, and in-stay room service orders.
It provides a seamless guest experience from pre-arrival through the stay to post-checkout.

Additionally, we're showcasing an "AI Guest Service" demo powered by cutting-edge generative AI .
AI automatically responds to post-booking messages from OTAs and continues the conversation on the pre-check-in page.
This not only improves operational efficiency but also enhances the quality of communication with guests.

We're also exhibiting a staff app that facilitates cross-departmental collaboration across back office, kitchen, housekeeping, and more.

Come experience smart operations for your entire property!

Country / Region	JAPAN
Exhibited products	「AirHost ONE」「AirHost HMS」

Exhibit Product

「AirHost ONE」「AirHost HMS」
- Target Sector
  ・Hotels
  ・Ryokans (Japanese inns)
  ・Business hotels
  ・Vacation rentals / Private lodging
  ・Individual owners
  ・Accommodation facilities
  ・Management companies / Agency operators
- Usage Scenes(Usage/Recipies)
  AirHost ONE - Everything for Your Journey, in One App
  
  Guests simply access AirHost ONE via a URL received after booking, and can manage their entire trip from their smartphone.
  From check-in and check-out to advance reservations for meals, shuttle services, private hot spring baths, and restaurants, as well as ordering optional services like room service, rentals, and tours, and browsing facility guides and local tourism information—everything is seamlessly completed on one screen.
  
  We provide a convenient and personalized experience throughout the entire guest journey: pre-arrival, during the stay, and even after checkout.
  Additionally, generative AI-powered multilingual chat responses ensure smooth communication with international guests.
  
  "Everything for your journey, in one app."
  
  We're creating a new style of hospitality that delivers both a smart guest experience and reduced staff workload.
- Specialities,Sales point
  ・PMS Integration Available! (Partners: Oracle Hospitality, Tap, Incharge7, Assist, NEHOPS: planned)
  ・Smooth self check-in/check-out
  ・Upsell / advance service reservation functions
  ・Automated messaging powered by generative AI
  ・Customizable guest menu
  ・Promotion features for total support from pre-arrival through the stay to post-departure
  
  Everything You Need for Your Journey in One App
  
  Check-in/check-out, facility and tourism information, room service and tour bookings, time reservations for various amenities, message responses, and more.
  Simultaneously enhance guest satisfaction and increase your property's revenue.

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AirHost

Exhibit Product

「AirHost ONE」 「AirHost HMS」

「AirHost ONE」「AirHost HMS」